Tuesday, July 27, 2021

Telemedicine Appointments

During the pandemic, we have had the opportunity to shift some of the kids' doctors appointments online. It has saved so much time and allowed me and the kids to meet with doctors without having to miss work and school. Seven year old Pedro Tulo has seen one particular specialist for over two and a half years. In June, Pedro Tulo had an EEG, and they wanted him to have as little sleep as possible. He made it all the way to 2:45 AM, and I woke him up at 6:00. The Moose stayed up for moral support (and the chance to watch unlimited TV) until midnight. After I woke him up from the couch to take him to bed, he angrily objected and declared that he wanted to win the contest for staying up later. I had to try to explain to a tired and delirious 10 year old that there was no contest and that he needed to sleep.

I'm getting way off topic. That happens a lot. The EEG was in person, but we scheduled the follow-up to be online. This worked out perfectly since we planned on being on vacation. About 30 minutes before the telemed appointment, a staff member from the doctor's office called to check on Pedro Tulo's height and weight and to confirm his medications. She then asked to confirm if we were in the state of Virginia and had the Zoom link. I paused and replied, "Is the first part a problem?" I probably shouldn't have said anything, but I did. The answer was yes. 


Apparently there is some type of Virginia law that you must be in the state for any telemed appointment. I should probably mention that I live in Northern Virginia, just outside of Washington DC. The doctor is affiliated with Children's National Hospital in DC, so he likely has patients in DC and Maryland. I could be in Washington or Bethesda only about 10-20 miles from the office, but the doctor could not meet with us online. Meanwhile, if I was in Roanoke or Virginia Beach over 200 miles away, that would be fine.

At the time of our scheduled appointment, I clicked on the Zoom link hoping that maybe the doctor would see us. He did not. However, a few minutes after I turned off the computer, he called, and we had the appointment by phone. While I'm not a member of the Virginia legislature, and I'm not going to play one on the internet, it seems like someone should look at these regulations. How is it fine to have an appointment by phone but not online? What's the difference? It seems like it is more efficient for doctors and patients to have appointments online in some cases. Why does it matter if I'm in Alexandria or Los Angeles?


Photo by TeleMed. Apparently, there's a company with this name. I just thought telemed was a generic term.

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