
Back to the light bulb. Naturally, I bought the Philips bulb partially because of the “lasts 11 years” claim. It was a difficult process removing the light fixture where the bulb went out, so I don’t want to repeat the process anytime this decade. Let’s take a look at the 11-year claim and limited warranty for this bulb:
Based on a reasonable household usage, when used in accordance with package and bulb directions, if this bulb does not last for 11 years (based on approximately 3 hours average usage per day/7 days per week). Philips will send you a replacement bulb upon receipt of the returned bulb, register receipt, and proof of purchase.
Let’s say that you light bulb lasts 9 years. Who still keeps a $3 or $4 receipt as well as proof of purchase for 9 years? Even if you do manage to keep this, how would you find it? Wouldn’t it just be buried in a box never to be seen again? How do you prove that you did not exceed the reasonable household usage? I don’t think Philips will need to provide many replacement bulbs.
Well done, Philips. Well done!
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